Privacy Policy

Who controls your information

NURTAL LTD is the controller of personal information collected through this website and through enquiries about our services. Our company number is 12928842 and our registered address is 80-83 Long Lane, London, England, EC1A 9ET. You can contact us at [email protected] or 07351482585.

Personal information we collect

We may collect your name, email address, telephone number, business or organisation details, website address, enquiry subject, message content and any information you choose to provide when contacting us. If you instruct us, we may also collect information needed to provide HR consultancy, application support or Self-Assessment support, such as employment details, role history, application documents, records, tax-related information and correspondence.

Special category or sensitive information

Some enquiries may include sensitive information, for example health information linked to absence, workplace issues, protected characteristics, financial information, or information about disputes. Please only send information that is relevant to your enquiry. Where sensitive information is needed to provide a service, we will handle it with additional care and only use it for the agreed purpose.

How we use your information

We use personal information to respond to enquiries, arrange consultations, assess how we can support you, provide agreed services, prepare documents, maintain client records, manage payments and administration, improve our services, meet legal obligations and protect our legitimate business interests.

Lawful bases

We rely on different lawful bases depending on the purpose. These may include taking steps before entering into a contract or performing a contract with you, complying with legal obligations, our legitimate interests in running and protecting our business, and consent where we ask for it. Where we rely on consent, you can withdraw it at any time.

Who we share information with

We do not sell personal information. We may share information with trusted service providers who help us operate the website, email, hosting, forms, administration, bookkeeping or professional systems. We may also share information with professional advisers, insurers, HMRC, regulators, courts or public authorities where needed for legal, tax, regulatory or legitimate business reasons.

International transfers

Some technology providers may process information outside the UK. Where this happens, we expect appropriate safeguards to be used, such as UK-approved contractual protections or other safeguards recognised under UK data protection law.

How long we keep information

We keep enquiry information only for as long as needed to respond and manage follow-up. Client records are kept for as long as needed to provide services, deal with queries, meet accounting, tax, legal or insurance obligations, and protect our business interests. Retention periods may vary depending on the type of service and legal requirements.

How we protect information

We use reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse or disclosure. No website, email or internet transmission is completely secure, so please avoid sending unnecessary sensitive information before we confirm what is needed.

Cookies and embedded services

This website may use essential technologies needed for the site to work. The Contact page includes an embedded Google Map, which may set cookies or collect usage information when it loads. Third-party services are governed by their own privacy and cookie policies.

Your rights

Under UK data protection law, you may have rights to access your personal information, correct inaccurate information, request deletion, restrict processing, object to certain processing, request data portability and complain about how your information is used. These rights depend on the circumstances and the lawful basis for processing.

Right to object

You have the right to object to processing based on legitimate interests in certain circumstances. You also have an absolute right to object to direct marketing. We do not intend to send marketing emails without an appropriate lawful basis.

Complaints

Please contact us first if you have a concern about how we use your information. You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection. Visit ico.org.uk for more information.

Changes to this policy

We may update this Privacy Policy from time to time. The version shown on this page applies from the last updated date above.